Privacy Policy

1Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address when you place an order or contact us.
• Order Details: Product selections, custom artwork files, quantities, sizes, colors, and print method preferences.
• Payment Information: Billing details processed through our secure payment processor. We do not store full card numbers on our servers.
• Communications: Any messages, feedback, or inquiries you send to us via email or contact forms.
• Newsletter Subscriptions: Email address when you subscribe to our marketing communications.

We also automatically collect certain technical data when you visit our site, such as your IP address, browser type, referring URLs, and pages visited, through standard server logs and cookies.

2How We Use Your Information

We use the information we collect to:

• Process, fulfill, and communicate about your orders
• Send order confirmations, proofs, shipping notifications, and invoices
• Respond to your questions, support requests, and reorder inquiries
• Send promotional emails and exclusive offers — only if you have opted in
• Improve our website, product catalog, and customer experience
• Comply with legal obligations and prevent fraudulent transactions

3Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in payment processing, shipping, email delivery, or website hosting — bound by confidentiality agreements.
• Legal Requirements: When required by law, subpoena, or government request, or to protect the rights and safety of our business and users.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use:

You can disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our site.

5Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including processing your orders and complying with tax and legal obligations (typically 7 years for financial records). Marketing communications data is retained until you unsubscribe. You may request deletion of your account data at any time by contacting us at support@ppctees.com.

6Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data (subject to legal retention obligations).
• Opt-Out of Marketing: Unsubscribe at any time via the link in any email or by contacting us directly.
• Data Portability: Request your data in a portable, machine-readable format.

To exercise any of these rights, contact us at support@ppctees.com. We will respond within 30 days.

7Security

We implement industry-standard security measures including SSL/TLS encryption for data in transit, restricted access controls for personal data, and PCI-compliant payment processing partners. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

9Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For significant changes, we will notify customers via email or a prominent notice on the website. Continued use of our site after changes constitutes acceptance of the updated policy.

11Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: