Legal

Terms of Service

Last updated: April 1, 2026

Please read these Terms of Service carefully before placing an order or using the PPC Tees website. By accessing our site or submitting an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the PPC Tees website and all related services. PPC Tees reserves the right to update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms. The most current version will always be available at this URL with the updated date shown at the top.

2Orders & Order Confirmation

When you place an order with PPC Tees:

  • Your order is a request to purchase — it is not confirmed until you receive a written order confirmation from our team.
  • We reserve the right to refuse or cancel any order at our discretion, including if product availability or pricing errors occur.
  • All custom orders require approval of a digital proof before production begins. Production will not commence until the customer provides written approval.
  • Order details (quantity, size, color, print method) are finalized at the time of proof approval. Changes after approval may incur additional fees.

3Pricing & Payment

Pricing

All prices are in USD and subject to change without notice. Volume discounts apply at qualifying quantities.

Payment

Payment is due at time of order or as specified in your quote. We accept major credit cards and approved invoicing terms.

Taxes

Applicable sales tax will be added to orders shipped to taxable jurisdictions. Tax-exempt customers must provide a valid exemption certificate.

Setup Fees

Screen printing and embroidery may require one-time setup or digitization fees, disclosed in your quote prior to confirmation.

4Cancellations & Changes

Because all orders are custom-produced, cancellation and change policies are strict:

  • After proof approval: Orders cannot be cancelled. Production has begun and materials have been allocated.
  • Before proof approval: Cancellations may be accepted with a fee covering design and administrative costs incurred to that point.
  • Modifications: Changes to artwork, quantity, or size after order submission must be requested immediately. We will advise if changes are still possible and any associated costs.

5Artwork & Intellectual Property

When you submit artwork or designs for custom printing:

  • You confirm that you own or have full rights to use any logos, images, or artwork submitted. You are solely responsible for ensuring your design does not infringe on any third-party intellectual property, trademark, or copyright.
  • PPC Tees reserves the right to refuse any design that appears to violate copyright, trademark, or includes offensive, hateful, or illegal content.
  • By submitting artwork, you grant PPC Tees a limited license to reproduce your design solely for the purpose of fulfilling your order.
  • PPC Tees may use completed order photos for portfolio, website, or marketing purposes unless you expressly request otherwise in writing at the time of order.

6Production & Turnaround Times

Standard production time is 7–10 business days from proof approval. Rush orders (3–5 business days) are available for an additional fee, subject to production availability.

Turnaround times are estimates, not guarantees. Delays may occur due to:

  • Delays in customer proof approval
  • Garment or material supplier lead times
  • Circumstances beyond our reasonable control (weather, carrier delays, etc.)

PPC Tees is not liable for losses caused by delivery delays after an order leaves our facility.

7Returns, Reprints & Refunds

All custom orders are non-refundable because they are produced specifically for you. However, we stand behind our quality:

Print or Production Defects

If products are defective due to our error (misprints, wrong garment, wrong color), we will reprint or issue a full credit at no charge. Claims must be submitted within 7 days of delivery with photos.

Customer-Provided Artwork Errors

If a defect results from customer-approved artwork (spelling errors, low-resolution files, incorrect colors in submitted art), we are not responsible for reprinting at our cost.

Change of Mind

Returns for change of mind, incorrect size selection, or preference changes after proof approval are not accepted.

8Color Accuracy

Screen displays and printed colors can differ. While we aim to match your artwork as closely as possible, PPC Tees does not guarantee exact color matching between digital proofs and physical prints. Ink colors and fabric dye lots can vary slightly. If color accuracy is critical, contact us to discuss Pantone-matched ink options (available for screen print, additional fees apply).

9Limitation of Liability

To the maximum extent permitted by law, PPC Tees' total liability to you for any claim arising from your order or use of our website shall not exceed the total amount paid for the specific order giving rise to the claim. PPC Tees shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, even if advised of the possibility of such damages.

10Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pennsylvania.

11Contact Us

Questions about these Terms? Reach out to us directly:

PPC Tees

support@ppctees.com

484-497-9144

Monday – Friday, 9 AM – 6 PM EST